FAQ - How to plan for safe meetings

Questions Planners should consider now

When did the property reopen?

We reopened on June 1st, 2020 and have remained open 7 days a week, 24 hours a day.
 

What type of occupancy has the property run?

Our two hotel towers have maintained occupancy at 80-90% since reopening. See safety protocols in place for every guest staying with us.
View Hotel Safety Protocols
 

Is the staff back?

Although we are still working on bringing everyone back to work, we have over 3,000 full time employees who have returned and been trained on the latest safety protocols.
 

Has the property hosted any groups?

Since June 1st, 2020 we have hosted over 150 events of all types. See what we’ve been up to since reopening and get some inspiration for planning your next event!
See Event Galleries
 

How has Mohegan Sun been able to safely and successfully host over 150 events since reopening in June 2020?

As a sovereign nation located on the Mohegan Reservation, we have our own Health Department & Medical Advisors who have oversight on every event we host. In addition to these resources we also strive to meet or exceed Federal & State safety guidelines.
 

Is the property investing in maintenance and product improvements?

We have increased property wide cleaning crews and added sanitation upgrades including UV light disinfecting technology in resort air handlers. Thermal temperature scanners have been added to every entrance. Plexiglass placed between team members and guests at front desk and other guest transactional locations. Options for hybrid and virtual events are also available as solutions for those with attendees still concerned about meeting in person.
View Property Wide Safety Protocols
 
Looking forward, Mohegan Sun has opened TAO Asian Bistro & Lounge. The new $8 million dining offering is bringing a whole new experience with a distinctive culinary selection of Asian inspired specialties.
Learn More About TAO