Meeting Safely at Mohegan Sun

We're ready to help you stay safe and on schedule

With the health and safety being the top priority for all our team members and guests, we will continue to work with the Mohegan Tribal Health Department, Centers of Disease Control (CDC) and Connecticut State Department of Public Health to monitor updates of health and safety guidelines, evaluate, and make necessary changes appropriate to our protocols and procedures with their guidance.

What makes Mohegan Sun uniquely positioned to handle your event during this time?

 
  • As a Tribal Nation we have our own Health, Fire, Police & EMS departments located adjacent to the resort and on-site daily.
  • Location is easily accessible for attendees to drive in from the Northeast with complimentary parking.
  • 275,000 square feet of indoor meeting space provides a footprint that allows multiple room set ups to facilitate any size event.
  • Resort layout allows all guests to travel from their guestrooms or hotel lobbies into our two Convention Centers without having to enter the casino.
  • Ample bandwidth for any web broadcast or digital/virtual component from both convention centers.
  • Ability to satisfy a variety of culinary tastes in our numerous on-site dining options.
  • Guestrooms, function space and restaurants all under one roof provides a consistent safety and sanitation protocol.


View Gallery of Socially Distanced Events

What we're doing to keep you and your attendees safe

 

Download Operational Resource

 

Precautions For Your Group at Mohegan Sun

  • Capacity charts and meeting sets to allow for room layouts with physical distancing based on availability.
  • It is recommended that seating be spaced to allow for additional distancing although no required. Suggested meeting room set up:
    • Schoolroom – set with 2 per 6’ table
    • Rounds – set with 6 – 8 people per 6’ round
    • Theater – set with 8 per row with cross aisles
  • Hand sanitizer stations are placed throughout convention center areas.
  • Encore, our audio visual partner, provides solutions to facilitate a virtual event component as part of your event:
    • Video Conferencing: Two-way real time communication.
    • Webcasting & Recording: Broadcast to a large, dispersed audience.
    • Simultaneous Interpretation: Interpretive services so presenters and attendees understand each other in real time.
    • Hybrid Events and more.

Trade & Consumer Show Guidelines

  • Event Set Up
    • Suggested 10’ + aisles.
    • One way entry / exit to show with appropriate signage.
    • Disinfecting stations to be set in the aisles.

 

Group Testing for COVID-19 at Mohegan Sun

Testing can be arranged for your group, on-site at Mohegan Sun with Hartford Healthcare (HHC).
Hartford Healthcare is offering PCR testing with a guaranteed turnaround of 24 hours (or less).

  • Hourly rate for each HHC employee present at HHC’s COVID-19 Self-Swabbing Stations located at Mohegan Sun – $125.00 per hour (Mon – Fri) and $250 per hour per person (Sat and Sun)
  • Testing Services – $137.00 per test performed
  • Physician Professional Oversight for COVID-19 Testing fee (receive results, disseminate results to designated personnel, initiates contact tracing if needed): Rate TBD
  • HHC commits to a 24-hour turnaround time for test results

To arrange testing, contact Rebecca Durham at
860.425.3859
Rebecca.durham@hhchealth.org

 

Hybrid Events at Mohegan Sun

Mohegan Sun is a long time partner with Encore, one of the industry's leading platforms for virtual and hybrid events. Encore utilizes Chime Live, a unique, all-in-one platform to suit any type of hybrid meeting or presentation. It has a number of live engagement tools to bridge your attendees with one another and with your presenters.

Get Encore Info

 

Precautions & Options For Dining at Mohegan Sun

  • Rolled silverware and bottled water will be placed at each setting.
  • Breaks:
    • Coffee breaks may be self-serve with disinfecting station on break, or server attended with an additional charge of $35 per server.
    • All break items may be individual packaged.
  • Plated Meals:
    • Bread can be served table side or set on B&B plate with butter.
    • Salt & pepper shakers will be set (2) sets per table.
  • Buffets:
    • All buffets maybe server attended and single sided with one entry/exit.
    • Food stations may be server or chef attended with an additional charge of $35 per server or $100 per chef based on attendance and menu selection. Estimate 1 server per 2-3 items served.
    • Disinfecting station at buffet.
Adapted Banquet Menus

 

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General Precautions at Mohegan Sun

Thermal Temperature Scans
  • Remote thermal temperature scan of all team members & guests on entry, anyone that presents with a temperature of 99.9 degrees or higher will be notified and requested to seek medical attention.
Face Mask policy
  • Following CDC guidelines, masks for fully vaccinated guests and team members will be optional.
  • It is mandatory for unvaccinated guests and employees to wear masks unless eating or drinking. If you do not have a mask, security will provide one to you.
Have Good Clean Fun
  • UV Light disinfecting technology in resort air handlers.
  • All public areas and back of house to be kept sanitized and disinfected with hyper attention including but not limited to frequent contact surfaces such as:
    • Public seating areas
    • Restrooms
    • Elevator buttons
    • Escalator handrails
    • Stairwells
  • Purell hand sanitation stations will be readily available including entrances.
  • All push button operating doors will be placed in the hold open setting and signs directing guests to utilize open doors
  • All transportation arranged through Mohegan Sun to be disinfected after each transfer.

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Traveling to Mohegan Sun

Travel safely and quickly to Mohegan Sun with convenient testing offered at Bradley International Airport in Hartford, CT.

View Testing Info
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Precautions For Your Hotel Stay at Mohegan Sun

Hotel:
  • Guests have the ability to check in remotely utilizing our kiosks located in the hotel lobby.
  • Express check out is available via in room TV and key drop boxes, with the option of emailed receipts.
  • Hand sanitizer stands are placed near elevator landings on each floor.
  • Luggage drop location is available for hotel guests prior to self-park.
Guestroom and Housekeeping Service:
  • Hotel rooms are cleaned and disinfected prior to guests’ arrival using electrostatic sprayers to disinfect all hard and soft surfaces.
  • Housekeeping services available upon request.
  • All rooms have an iPad displaying in-room dining options.
Restaurants, Bars & Room Service:
  • Multiple options for take-out meals are available.
  • Outdoor dining areas are available for guests to enjoy takeout.
  • Room Service deliveries are contact free, staff will knock on guestroom door and leave order for guest.
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